There are a lot of reasons why your iPhone 6 plus touch screen might not work even after it has been replaced. Usually, this problem arises when the digitizer, which is the physical part of your iPhone’s display that processes touch malfunctions or when your iPhone’s software cannot interface with the hardware properly. In other words, this could be a hardware or a software problem.
However, there are also a lot of ways to fix problems that may affect your iPhone 6 plus touch screen. We explain some of these important troubleshooting tips in this post.
Why is my iPhone 6 Plus Touch Screen Not Responding After Replacement?
The first thing to do is figure out why your iPhone touch screen may not work perfectly after it has been replaced. Some of the reasons for this anomaly are stated below.
1. The iPhone 6 Plus “Touch Disease”
The “iPhone touch disease” is a series of technical issues that primarily affects the iPhone 6 Plus. Common symptoms of the iPhone 6 Plus touch disease include a gray, flickering bar showing at the top of the display and problems with gestures such as pinch-to-zoom and Reachability.
According to Apple, this issue arises when the phone is “dropped multiple times on a hard surface and then incurring further stress on the device.” The company knows about this particular issue and they even have a specific repair program if your iPhone has this problem.
However, technicians believe that the iPhone 6 Plus experiences this particular issue because of what they believe is a “design defect.”
2. Drops, Spill and Screen Protectors
If you’ve recently dropped your iPhone or somehow exposed it to water damage, it is possible that your touch screen trouble is due to hardware problems. In this case, your phone will have to be disassembled to check which component is faulty and needs to be replaced.
Also, if you use a screen protector on your iPhone 6 Plus, it may interfere with the normal functioning of your phone’s touch screen. To fix this issue, remove your iPhone’s screen protector and see if the touch screen responds.
3. Software Problems and Your iPhone Touch Screen
Sometimes, your iPhone’s touch screen problem may be due to some incompatible apps. Some apps may interfere with how your phone normally responds to touch and gestures. Though rare, occasionally, iPhone software updates can also be the cause of touch screen issues, such as was seen in Apple’s iOS 11.3 update.
If you notice that your touch screen does not respond when you use a particular app, you’ll need to uninstall and reinstall such app. However, if your iPhone touch screen still does not work when you’ve reinstalled the app, you may need to uninstall the app permanently or send a message to the app developer. They will tell you what to do.